I have experience working on-site and partnering with world's most innovative companies, such as Microsoft, Amazon and Facebook, in designing better customer experience and enabling digital transformation for businesses.
I have experience in mobile and web application studies from prototype to the beta build.
I have experience working with both AAA video games and major video game hardware and accessories.
I have experience creating user scenario, features, roadmap, business, and technical requirements to clear ambiguity and establish clear communication between team and stakeholders.
I have experience in building and maintaining relationships and becoming partners' and customers' advocate to create a product that meets both business and customer's need.
MULTIPLE RESEARCH METHODS
I ran both qualitative and quantitative studies, interview, survey, A/B test, and design study.
MULTIPLE REPORT FORMATS
I have experience reporting and presenting findings in various formats, such as written report, presentation deck, and video highlights.
I built a versatile lab environment from an interview room to a massive playtest lab.