Experience

2019 - Current

Microsoft
(Via Averro)

Senior UX Researcher

I support the development and improvement of new business applications and AI features by defining research question and methodologies. 

2018-2019

T-Mobile
(Via Filter)

                             Senior UX Researcher
I defined research questions and long-term strategies to drive and develop core usability research programs for the team's ever-evolving design library. 

 

2018 - 2018

Blink UX
(Via Aquent)

2017-2018

INDEPENDENT CONTRACTOR

User Researcher

As a user researcher, I interacted with clients from various industries to solve their usability issues by defining the correct questions and research methods. I also executed the research session to collect customer insights that are presented to clients that are consist of designers, business stakeholders and developers. 

2016-2017

                             Freelance UX Strategist
I drove multiple IoT solution projects from Microsoft by defining a user scenarios and product features. Also, I played a consulting role for Microsoft's partners to improve their existing user interface and features. 

 

HARMAN INTERNATIONAL

2015-2016

MICROSOFT
(Via Aditi Technologies)

Project Manager - User Experience
I drove multiple Microsoft projects that revolves around a wide range of products, including Microsoft and Harman. 

I also led a team of designers and developers, I digest the needs of the project and prioritize them  within the given timeline and resources 

Usability Researcher

As a user researcher, I worked closely with designers, developers, and engineers to define test plans to evaluate usability.

 

With data collected from the test, I analyzed them and provided insights to the team to improve products. 

2014-2015

WARNER BROS. GAMES
(Via Volt)

2014-2014

UNIVERSITY OF WASHINGTON

Research Assistant

As a part of the undergraduate psychology program, I assisted graduate students in conducting their research.

I prepared interview questions and moderated study sessions. I summarized data and assisted graduate students to prepare for the data presentation. 

Playtest Moderator

I worked closely with user researchers to execute the user research studies by recruiting participant, moderating sessions, and analyze data. 

Also, I assist user researchers to resolve any technical issues on the fly.

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