Experience
2019 - Current
Microsoft
(Via Averro)
Senior UX Researcher
I support the development and improvement of new business applications and AI features by defining research question and methodologies.
2018-2019
T-Mobile
(Via Filter)
Senior UX Researcher
I defined research questions and long-term strategies to drive and develop core usability research programs for the team's ever-evolving design library.
2018 - 2018
Blink UX
(Via Aquent)
2017-2018
INDEPENDENT CONTRACTOR
User Researcher
As a user researcher, I interacted with clients from various industries to solve their usability issues by defining the correct questions and research methods. I also executed the research session to collect customer insights that are presented to clients that are consist of designers, business stakeholders and developers.
2016-2017
Freelance UX Strategist
I drove multiple IoT solution projects from Microsoft by defining a user scenarios and product features. Also, I played a consulting role for Microsoft's partners to improve their existing user interface and features.
HARMAN INTERNATIONAL
2015-2016
MICROSOFT
(Via Aditi Technologies)
Project Manager - User Experience
I drove multiple Microsoft projects that revolves around a wide range of products, including Microsoft and Harman.
I also led a team of designers and developers, I digest the needs of the project and prioritize them within the given timeline and resources
Usability Researcher
As a user researcher, I worked closely with designers, developers, and engineers to define test plans to evaluate usability.
With data collected from the test, I analyzed them and provided insights to the team to improve products.
2014-2015
WARNER BROS. GAMES
(Via Volt)
2014-2014
UNIVERSITY OF WASHINGTON
Research Assistant
As a part of the undergraduate psychology program, I assisted graduate students in conducting their research.
I prepared interview questions and moderated study sessions. I summarized data and assisted graduate students to prepare for the data presentation.
Playtest Moderator
I worked closely with user researchers to execute the user research studies by recruiting participant, moderating sessions, and analyze data.
Also, I assist user researchers to resolve any technical issues on the fly.