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Miscellani network
Mobile application USABILITy, Qualitative research
Goal
- Evaluate general usability of the application
- Evaluate user understanding of the features of the application
- Evaluate overall user sentiment of the application/service
method
- 10 participants
- In-person interview
- Questionnaire
my role
- Create study plan
- Moderate study session
- Collect data
- Analyze data
- Report findings
my interaction
- iOS/Android developer
- UI designer
- Investor
findings
- One of the pain points stated from participants was the lack of tutorial to understand how the application works.
- After reporting the findings, the development team updated the application to have tutorial
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