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Miscellani network

Mobile application USABILITy, Qualitative research


- Evaluate general usability of the application

- Evaluate user understanding of the features of the application

- Evaluate overall user sentiment of the application/service


- 10 participants 

- In-person interview

- Questionnaire 

my role

- Create study plan

- Moderate study session 

- Collect data

- Analyze data

- Report findings

my interaction

- iOS/Android developer

- UI designer

- Investor


- One of the pain points stated from participants was the lack of tutorial to understand how the application works. 

- After reporting the findings, the development team updated the application to have tutorial

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