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Goal
- Evaluate general usability of the website (mobile/desktop)
- Identify pain points
method
- 35 participants over 1 week (7 participants per day, 1 hr)
- In-person interview
- Questionnaire
my role
- Create study plan
- Moderate study session
- Collect data
- Analyze data
- Report findings
my interaction
- Industrial designer
- Web developer
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